Vagas home office e 100% remotas

Global Lead, Partnerships and Networks

350.org

350.org is looking for a Global Lead, Partnerships and Networks who will be responsible for visible and meaningful engagement of a global network of activists, supporters and partners in our national and global campaigns. ## About 350.org 350’s mission is to keep carbon in our atmosphere at a safe level, below 350 parts per million. We do this by mobilizing ordinary people to campaign for universal access to clean energy and an end to fossil fuels. Our campaigns are rooted in local organizing, so that while achieving measurable reductions in fossil fuel emissions, we also build the power and potential of the climate movement for yet more impact to come. The values that guide and drive our work are listed here. 350.org is an equal opportunity employer. 350.org strives to be an inclusive and collaborative group of people who bring a variety of approaches to the work we do. We’re committed to the principles of justice, and we try to build a safe workplace where everyone is treated fairly and enjoys working together. We value new perspectives, ideas of all sorts, and different ways of working. Diverse perspectives and experiences improve the way 350.org carries out our work – including what we decide to work on and how creatively/effectively we do that. We do our best to make staff positions accessible to all potential team members, regardless of race, national origin, ethnicity, age, disability, assigned gender, gender expression or identity, sexual orientation or identity, religion or creed, veteran status, marital or parental status, and genetic information. We also strive to include team members in communities most impacted by climate change or impacted by other kinds of environmental, social, and economic injustice. About the Global Lead, Partnerships and Networks The Global Lead, Partnerships and Networks is responsible for visible and meaningful engagement of a global network of activists, supporters and partners into our national and global campaigns. This role manages a small distributed team responsible for building powerful, politically effective networks of local groups, volunteers and partners across regions. The role is accountable for setting direction, driving delivery, and ensuring that partnerships and network-building work contributes directly to campaign outcomes, organisational priorities and movement power. This role works closely with Country teams to develop, strengthen and expand partnerships outside the climate justice ecosystem. ## Duties and Responsibilities: - Lead the development of network strategy for partners, allies and local groups that is tailored to context and linked to campaign priorities. - Ensure systems are in place to track, evaluate, and report on network health, volunteer engagement, and leadership development. - Bring global and regional insight into global mobilisation planning, ensuring networks are a core delivery mechanism. - Build and maintain strategic relationships across the climate movement ecosystem and institutions, from frontline and Indigenous partners to senior external stakeholders, with sound political judgement and integrity. - Line manages a team of two Regional Network Coordinators, setting a high bar for performance, judgement and collaboration; making sound strategic choices about partnerships, leadership development and engagement in key campaigns. - Lead on our work and relationships with existing and new 350 affiliates applying strategic thinking and collaboration with high level relationship management. - Build strong cross-regional collaboration and ensure lessons, tactics and political insight are shared across regions and with relevant teams. - Ensure regional network work is fully aligned with 350.org’s global strategy, campaign priorities and organisational standards. - Develop and strengthen mechanisms for sharing learnings, best practices, and innovations across networks and with global teams. - Ensure effective communication channels are in place between local groups, Network Coordinators, national organisers and the global team. - Oversee delivery of cross-country network mobilisation projects, ensuring clear ownership, disciplined follow-through and strong execution. - Ensure JEDI (justice, equity, diversity and inclusion) principles are embedded into network organising, training, and campaigning. - Serve as budget holder for the Partnerships and Networks Team, ensuring effective use of organisational resources. - Contribute to fundraising and donor engagement. - Represent 350.org in key internal and external spaces as needed. - Contribute to 350.org’s mission outside standard responsibilities, when organisational needs require it. ## Required Qualifications - 5+ years’ senior level experience in organising, or movement-building, ideally in the climate sector. At a minimum, 3 years' experience in directly managing people. - Substantial lived and work experience in the majority world. - Experience of building, strengthening, and scaling volunteer-led or grassroots networks in the majority world / Global South. - Knowledge and experience of the global climate movement and ability to navigate sensitive relationships and topics where views may diverge. - Strong inter-personal and stakeholder management skills; ability to manage conflict and drive internal change through persuasion, learning, dialogue and strong accountability practices. - Substantial experience managing and coaching staff remotely from diverse backgrounds. - Demonstrated ability to design and implement organising and campaigning strategies that deliver measurable impact. - Good networking and coalition-building skills, including the ability to cultivate and establish partnerships with donors, external partners, media and other stakeholders. - Knowledge and experience applying justice, equity, diversity and inclusion (JEDI) principles in campaigning and organising contexts. - Basic understanding of digital organising with experience using data to inform strategy. - Excellent project management, facilitation, communication, and intercultural skills. - Ability to manage competing priorities, meet deadlines, and work independently in a remote, international team. - Comfort and ease working in a fast-paced and resource-constrained environment. - Fluency in English; proficiency in additional languages strongly preferred. Desired (but not required) skills and experiences - Experience of working in large networks / social movements, coalitions, or with frontline and justice-focused partners across countries and regions We are looking for someone comfortable working both independently and in teams, highly responsive, and able to lead initiatives as well as take direction from others. Position Type: Full-time (36 hours per week) Application Deadline: This job is open until filled, or the hiring manager determines that they can no longer accept applications. Compensation: This position is at 350's salary grade level 3.3 with a set, non-negotiable salary. Country-specific salaries for this level can be found here. Benefits: In addition to a fully remote, 36-hour workweek and two all-staff breaks per year, we offer a suite of comprehensive benefits - details depend on the location of the role, but we generally aim for employees to receive high-quality health insurance and retirement planning benefits in their respective location. In the United States, as a 501(c)(3) nonprofit, our employees are eligible to participate in the Federal Public Service Loan Forgiveness (PSLF) Program. Work Environment: This role is mainly remote/home-based. The role requires working across multiple time zones, managing remote staff, and participating in global meetings and planning spaces. Location: Remote, within the countries where 350 operates. Current countries are: Australia, Brazil, Canada, Colombia, Fiji, France, Germany, Indonesia, Japan, Kenya, Netherlands, Philippines, South Africa, Unite

Sales Executive (BIL)

Berry Virtual

[Kindly submit your updated English resume] The Sales Executive is responsible for identifying new business opportunities, converting leads into loyal patients or clients, and managing ongoing relationships. Their mission is to drive revenue growth, deliver a high-conversion consultative sales experience, and represent the company’s wellness offerings with professionalism and passion. ## Responsibilities - Identify, qualify, and pursue new B2B or B2C sales opportunities through outbound prospecting and lead follow-up - Conduct consultative sales calls, virtual demos, and service consultations tailored to client needs - Build and manage a robust sales pipeline through the full sales cycle—from outreach to close - Meet and exceed monthly and quarterly sales targets and KPIs (calls, emails, meetings booked) - Maintain accurate records of activities, leads, and results in CRM platforms like HubSpot or Salesforce - Collaborate with marketing to improve lead quality, follow up on campaigns, and align messaging - Research and personalize outreach using tools like LinkedIn, Apollo, Crunchbase, and relevant directories - Stay up to date on industry trends, competitive offerings, and client feedback to improve sales strategy ## Requirements - 18 months or more of experience closing sales in the Wellness or Healthcare industry - Additional background in Customer Service, BPO, or Account Management roles is a strong plus - Proven track record in consultative selling and managing full sales cycles - Experience using CRM platforms is required (e.g., Salesforce, HubSpot, etc.) - Strong English communication skills—both written and verbal - Comfortable with high-volume outreach and meeting activity-based KPIs - Tech-savvy, organized, and results-oriented with strong attention to detail - Willingness to work in US time zones (PST, EST, CST) - High school diploma or equivalent ## System and Work Setup Requirements - A stable and high-speed internet connection preferably 25 MBPS or higher with backup in cases of power interruption or service provider issues. - Own PC/laptop with 8GB RAM, and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage - Headset/earphone with noise cancellation and webcam at 720p or higher resolution - A designated, quiet, and well-organized workspace free from distractions to facilitate focused work ## Benefits - Permanent remote work setup - Competitive starting rate paid in USD - Internet Allowance - Medical Allowance - Retirement Fund - Paid US holidays - Paid Vacation and Sick Leaves Originally posted on Himalayas

CUSTOMER SUPPORT MANAGER (100% Remote outside of Canada)

Wishpond

## SalesCloser.ai currently has the position of Customer Support Manager available, and we’re excited to tell you about it! ## OVERVIEW SalesCloser.ai is hiring a remote Customer Support Manager to establish operational discipline, enforce accountability, and elevate customer outcomes across our CS organization. We are seeking a sharp, highly organized, and process-driven Customer Support Manager to transform our post-sales operations. If you love building order out of chaos, this is for you. In this role, you’ll lead, coach, and level-up our team of Customer Success Managers (CSMs), swapping reactive fire drills for smooth workflows, clear metrics, and high-performance standards. As a member of the Customer Success Team, you’ll work cross‑functionally to ensure our customers achieve meaningful outcomes and stay deeply engaged with Salescloser.ai. Together with the Customer Success Team, the Customer Support Manager is responsible for the continued success of Salescloser.ai. ## RESPONSIBILITIES - Directly manage and performance-coach a small team of CSMs. Establish clear operating cadences, enforce CRM hygiene, and keep the team focused on results. - Build, implement, and enforce playbooks across onboarding, account reviews, and renewals to keep operations running like clockwork. - Own key metrics including adoption, customer health, churn prevention, and Net Retention Rate (NRR). Ensure every at-risk account has a solid game plan. - Work closely with Sales and Product leadership to align feedback loops, forecast expansion, and keep everyone moving in the same direction. - Foster a high‑accountability, customer‑first culture within the CS team. - Continuously refine processes to support a growing customer base more efficiently. - Take proactive action to reduce churn and improve customer outcomes through strategic engagement. - Support renewal motions by reinforcing value and maintaining ongoing customer alignment. - Track and analyze key KPIs, including adoption, engagement, churn risk, and retention, sharing insights to improve product, processes, and customer experience. - Other duties as assigned. ## QUALIFICATIONS - 5+ years of leadership experience in Customer Success, Account Management, or Post-Sales within a fast-paced SaaS environment. - Proven track record of building structure, streamlining processes, and elevating team performance. - Firm, supportive leadership style with strong organizational and analytical chops. - Hands-on experience with CS tooling, health-scoring models, CRM data hygiene, and retention forecasting. - Experience building or optimizing CS playbooks and automation workflows - Proactive communicator able to balance speed, quality, and scale. - Strong organizational and administrative skills, with solid writing, phone, and general communication abilities. - Technical, analytical, and results‑driven, with the ability to multitask in a fast‑paced environment. - Organized, administratively strong, and have solid writing, phone, and general communication skills. - Fluent in English (spoken and written). Knowledge of a second language is considered an asset. ## WORK ENVIRONMENT - Given the nature of this role, it is expected that the successful candidate will provide their own workstation, computer, headset, and have a fast and reliable internet connection. This position may be required to download and utilize company software. - Due to the nature of this role, we may verify backgrounds, including conducting employment reference, criminal record and credit checks. - Once hired, the successful candidate must provide a valid government-issued photo ID as part of their onboarding process. - The individual must be prepared to work standard business hours based on Pacific time. ## GREAT REASONS TO JOIN OUR TEAM! - Exciting and dynamic environment with a great leadership team - Comprehensive training program and regular performance reviews to facilitate your success - Competitive compensation based on experience and proven abilities - Great referral programs with incentives and bonuses - A global workforce of multi-cultural and talented colleagues - A close-knit operation with amazing growth opportunities for your personal development - Corporate headquarters in beautiful Vancouver, British Columbia, Canada ## ABOUT US SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, delivering personalized sales calls, demos, and follow-ups in real time across multiple languages. The platform enables businesses to automate and scale their sales operations, improving efficiency, reducing hiring costs, and driving higher conversion rates. Powered by advanced AI technology and a growing portfolio of patent applications, SalesCloser delivers a scalable, high-margin solution that redefines how companies engage with buyers and customers across a range of business interactions. For more information, visit the SalesCloser website at: . ## APPLICATION PROCESS If you are interested in applying for this exciting opportunity, please provide an updated resume IN ENGLISH (PDF or Word formats only), quoting the position title in the subject line of your cover letter. SalesCloser.ai is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture that does not discriminate on the basis of disability, status, or any other basis protected under legislation. We thank all applicants in advance for their interest in this position; however, due to the volume of applications we receive, we are unable to respond to phone, email, or agency inquiries. Internal applications will be accepted until Friday, September 25, 2026, at 4 pm Pacific. Originally posted on Himalayas

Product Management Director - 11581

Coupa Software, Inc.

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. ## Why join Coupa? - Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. - Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. - Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of a Product Management Director at Coupa: Coupa is scaling one of the world’s largest B2B supplier networks, connecting millions of buyers and suppliers globally through community-generated AI and trillions of dollars in direct and indirect spend data. This role sits at the heart of Coupa’s next phase of growth. You will directly shape the future of the Coupa Network by leading AI-forward innovation that scales supplier success, buyer trust, intelligent automation, and monetization into a durable, two-sided marketplace strategy. Join our fast-paced Supplier Network team that is building the future of the Coupa Network. As a senior product leader, you will own the vision, strategy, and execution for AI-powered features that transform how buyers and suppliers discover, connect, transact, and build trust at scale—driving measurable network liquidity, revenue growth, and platform differentiation in the spend management ecosystem. ## What You’ll Do - Own the end-to-end product vision, strategy, and multi-year roadmap for aspects of our Supplier Network, with a strong emphasis on AI-forward capabilities such as intelligent buyer-supplier matching, predictive risk and fraud detection, generative AI for onboarding and insights, autonomous workflows, and adaptive trust/identity verification. - Define and scale two-sided growth loops that increase buyer demand, supplier participation, transaction velocity, and network effects while maintaining marketplace integrity and buyer trust. - Lead product strategy for supplier business, including subscriptions, premium visibility, marketplace access, sourcing events, APIs, and new AI-powered premium services. - Partner deeply with Engineering, AI/ML, Design, Data Science, Sales, Marketing, and Customer Success to deliver high-impact features from concept to launch and iteration. - Drive product-led growth (PLG) motions tailored to enterprise procurement workflows, balancing speed with long-term platform health and second-order network effects. - Engage directly with customers and prospects to validate needs, gather insights, and shape differentiating solutions in supplier profiles, risk, trust, and identity management. - Define north-star metrics and success frameworks focused on network liquidity, activation rates, monetization, retention, and AI-driven business outcomes - Monitor emerging trends in AI, two-sided marketplaces, trust/identity providers, and spend management to keep Coupa at the forefront of innovation. ## What You Will Bring to Coupa - 8+ years of product management experience, with senior leadership ownership of growth, monetization, marketplace, or network products in B2B SaaS companies - Proven experience scaling two-sided buyer and supplier networks (or equivalent marketplaces/platforms) with a track record of driving meaningful revenue and adoption - Strong intuition for AI/ML applications in enterprise workflows (e.g., predictive analytics, generative AI, intelligent automation, or trust/identity systems). - Experience operating in fast-paced, matrixed organizations with the ability to influence across functions and executives. - Data-driven decision-making skills, excellent communication, and a builder mindset comfortable with ambiguity and high accountability. ## Preferred - Direct experience at spend management platforms like Coupa or similar (e.g., procurement, payables, or supplier risk solutions). - Background with trust and identity providers or supplier verification companies such as Relish or Trustpair (vendor fraud prevention, bank account validation, and identity verification) in B2B. - Passion for AI innovation and its ability to transform B2B commerce and supplier ecosystems. - Deep understanding of procurement, spend management, supplier lifecycle, risk management, or supplier information management. At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive: Global Well-Being Perks (For All Employees Globally) - Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together . - Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month . - Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about . - Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents . - Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel . - Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles . Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process. Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy. Originally posted on Himalayas

Full Stack and Backend NodeJS TypeScript/JavaScript Engineer (Senior) - Latin Am

Bluelight Consulting

Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. With a steadfast commitment to delivering exceptional service to our clients, Bluelight excels in its focus on quality and customer satisfaction. Our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. With a presence across the United States and Central/South America, Bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. We are looking for a skilled individual to join our rapidly growing team at Bluelight. This position is ideal for someone who thrives in a fast-paced, dynamic environment where everyone's opinions and efforts are valued and appreciated. You will have the opportunity to contribute to challenging and meaningful projects, developing high-quality applications that stand out in the market. We value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. If you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey. ## Requirements - 5+ years professional software development experience (backend-focused) - Strong professional experience with Node.js, TypeScript, and JavaScript - Experience building low-latency API services in AWS - Experience building scalable RESTful APIs - Experience with SDK integrations to other services - Experience with PostgreSQL/AuroraDB, including Row-Level Security (RLS) - Experience building secure multi-tenant environments - Comfortable writing raw SQL and managing schema migrations (e.g., node-postgres, node-pg-migrate) - Professional experience with React - Strong testing practices, including integration tests against real databases and failure-mode/fault-injection testing - Experience working with AI coding assistants as part of daily development - CI/CD application creation and maintenance skills - Solid understanding of full stack development, with the ability to contribute to frontend work when needed - Substantial background working with large, complex systems - Ability to overlap US business hours - Bachelor's degree required - Extreme ownership and accountability for deliverables - Client-focused dedication to team commitments - Best practices knowledge and adherence - Strong problem-solving ability - Positive mindset and can-do attitude - Meticulous attention to detail ## Preferred Qualifications - Experience with append-only, event-sourced, or bitemporal data models - Experience with Fastify and schema-first validation (e.g., Zod) - Experience running containerized services on AWS Fargate/ECS - Experience in compliance-sensitive or audit-heavy domains (e.g., fintech, telecom/TCPA compliance) ## Company Benefits - Competitive salary and bonuses, including performance-based salary increases. - Generous paid-time-off policy - Flexible working hours - Work remotely - Continuing education, training, conferences - Company-sponsored coursework, exams, and certifications Being a consultant in our team is a fun, challenging, and rewarding career choice. Your contributions are highly valued by clients, and the work you do often has a direct and significant impact on their business. You will have the opportunity to work on a variety of projects for our incredible clients, which will accelerate your career growth. You’ll collaborate with modern technologies and work alongside some of the best professionals in the industry! If you’re eager to be part of an exciting, challenging, and rapidly growing consultancy, we encourage you to apply. Originally posted on Himalayas

Software Maintenance Engineer

Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Software Maintenance Engineer to… …work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run. This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical. This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself. You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu. Location: This is a remote role, we have teams in all time zones. ## The role entails - Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software - Maintain a close working relationship with Canonical's Field, Support and product engineering teams - Participate in upstream communities - Develop bug fixes, backport patches, and work with upstream for inclusion - Review code produced by other engineers - Demonstrate good judgment in technical methods and techniques - Prioritize work and manage your time effectively against those priorities - Participate in team discussions to improve processes, tools, and documentation - Maintain clear, technical and concise communications - Work from home and travel internationally up to 10% of work time for team meetings, events and conferences ## What we are looking for in you - An exceptional academic track record - Background in Computer Science, STEM or similar - Experience with Linux and open source software - Experience with at least one of Python, Go, C or C++ on Linux - A drive to learn unfamiliar technology and deep-dive difficult issues - Willingness to travel up to 4 times a year for internal events ## Nice-to-have skills - You love technology and working with brilliant people - You are curious, flexible, articulate, and accountable - You value soft skills and are passionate, enterprising, thoughtful, and self-motivated - You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems ## What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. - Distributed work environment with twice-yearly team sprints in person - Personal learning and development budget of USD 2,000 per year - Annual compensation review - Recognition rewards - Annual holiday leave - Maternity and paternity leave - Employee Assistance Programme & Wellness Platform - Opportunity to travel to new locations to meet colleagues - Priority Pass and travel upgrades for long-haul company events ## About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. ## Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Originally posted on Himalayas

Sales Development Representative (Portuguese Speaker)

Canonical

A Canonical é uma empresa global de software que publica o Ubuntu e soluções corporativas open-source para nuvem, desenvolvedores, IoT e IA. O Ubuntu é a distribuição Linux que mais cresce e ocupa o primeiro lugar como sistema operacional mais utilizado na nuvem. Em parceria com Google, Amazon, IBM e Microsoft, a Canonical ajuda empresas a se tornarem mais ágeis, produtivas e a adotarem novas tecnologias com mais rapidez. Exemplos de sucesso de clientes incluem IA, Blockchain, IoT, Robótica Avançada e carros autônomos, onde o Ubuntu é a plataforma de desenvolvimento preferida. O papel de um Sales Development Representative na Canonical A Canonical é uma empresa lucrativa e em crescimento. Consideramos nossa organização de desenvolvimento de vendas como a melhor academia de vendas em tecnologia do mercado. Por isso, selecionamos candidatos excepcionais e ambiciosos para integrar nossa equipe. Você vai gostar deste cargo se for organizado, persistente, carismático e dedicado. É necessário ter interesse por tecnologia e suas implicações nos negócios. Neste cargo, você colaborará com a equipe regional de vendas e marketing, e seu principal objetivo será identificar projetos de clientes que se alinhem aos nossos produtos e divulgar o nome da Canonical em diversos setores e regiões. Clique AQUI para assistir ao time de SDR da Canonical falando sobre seu papel. ## Como será o seu dia a dia - Lidar com solicitações de clientes via e-mail, telefone e chat - Executar campanhas de vendas e marketing - Viajar para eventos e conferências ao redor do mundo, apresentando nos estandes e promovendo oportunidades presenciais de marketing e vendas - Colaborar com várias equipes e stakeholders para alcançar resultados - Trabalhar diretamente com o marketing em campanhas - Pesquisar informações sobre clientes em potencial - Gerar um pipeline de vendas de milhões de dólares - Identificar leads e tendências de mercado - Ajudar a definir processos e políticas da equipe - Interagir com clientes novos e existentes, organizando e participando de reuniões, enquanto mapeia ativamente contas para identificar novas oportunidades - Criar, atualizar, manter e nutrir leads em oportunidades globais com precisão ## O que buscamos em você - Excelentes habilidades de comunicação verbal e escrita em português, espanhol e inglês - Excelentes resultados acadêmicos na escola e na universidade - Paixão por negócios e tecnologia - Comprometimento com aprendizado e aprimoramento contínuos — curioso, flexível, científico - Criatividade para resolver problemas e colaborar entre equipes - Habilidades de comunicação verbal e escrita - Foco em resultados com espírito de superação - Persistência e perseverança ## O que oferecemos Seu salário-base dependerá de vários fatores, incluindo localização geográfica, nível de experiência, conhecimento e habilidades. Além dos benefícios acima, certos cargos também são elegíveis para bônus anuais e incentivos de vendas com base em receita ou utilização. Nossa filosofia de compensação visa garantir equidade em toda nossa força de trabalho global. Além de um salário-base competitivo, oferecemos aos membros da equipe benefícios adicionais que refletem nossos valores e ideais. Os benefícios podem variar conforme o local de trabalho. Para mais informações, consulte seu Talent Partner. - Orçamento anual de US$ 2.000 para aprendizado e desenvolvimento pessoal - Revisão anual de remuneração - Programas de reconhecimento e recompensas - Férias anuais remuneradas - Licença maternidade e paternidade - Programa de Assistência ao Empregado - Oportunidade de viajar para conhecer colegas em encontros presenciais “sprints” - Acesso ao Priority Pass e upgrades de viagem para eventos corporativos de longa distância A Canonical é um empregador que promove a igualdade de oportunidades Temos orgulho em promover um ambiente de trabalho livre de discriminação. Valorizamos a diversidade de experiências, perspectivas e origens, o que resulta em um ambiente melhor e produtos melhores. Independentemente da sua identidade, sua candidatura será avaliada de forma justa. Originally posted on Himalayas

DevOps / SRE / DevSecOps Engineer (AWS) - Latin America, Remote

Bluelight Consulting

Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. With a steadfast commitment to delivering exceptional service to our clients, Bluelight excels in its focus on quality and customer satisfaction. Our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. With a presence across the United States and Central/South America, Bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. We are looking for a skilled individual to join our rapidly growing team at Bluelight. This position is ideal for someone who thrives in a fast-paced, dynamic environment where everyone's opinions and efforts are valued and appreciated. You will have the opportunity to contribute to challenging and meaningful projects, developing high-quality applications that stand out in the market. We value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. If you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey. ## Requirements - 5+ years professional experience in DevOps, SRE, or DevSecOps roles - Strong hands-on experience with AWS services (ECS/Fargate, RDS/Aurora, ALB, VPC, IAM, CloudWatch, KMS, S3) - Experience operating Aurora/PostgreSQL in production, including multi-AZ failover, read replicas, and replica lag monitoring - Experience with Infrastructure as Code (Terraform or CloudFormation) - Experience with containerization and orchestration using Docker and ECS/Fargate - Experience building and maintaining CI/CD pipelines - Experience with deployment automation and tested rollback paths, including rollback drills - Experience with monitoring, logging, and observability tooling (OpenTelemetry, CloudWatch, or similar) - Experience with load testing (k6 or similar) and operating services against latency SLOs and error budgets - Security-first mindset: experience with vulnerability scanning, secrets management, and compliance/hardening practices - Experience supporting SOC 2 (or similar) audit evidence and client security reviews - Experience with incident response, on-call rotations, and root-cause analysis - Substantial background working with large, complex systems - Ability to overlap US business hours - Bachelor's degree required - Extreme ownership and accountability for deliverables - Client-focused dedication to team commitments - Best practices knowledge and adherence - Strong problem-solving ability - Positive mindset and can-do attitude - Meticulous attention to detail ## Preferred Qualifications - Experience with S3 Object Lock and long-term archival for audit/compliance retention - Experience supporting secure multi-tenant environments (e.g., PostgreSQL Row-Level Security) - Experience supporting database migration tooling and expand/contract schema changes - Experience in compliance-sensitive or audit-heavy domains (e.g., fintech, telecom/TCPA compliance) ## Company Benefits - Competitive salary and bonuses, including performance-based salary increases. - Generous paid-time-off policy - Flexible working hours - Work remotely - Continuing education, training, conferences - Company-sponsored coursework, exams, and certifications Being a consultant in our team is a fun, challenging, and rewarding career choice. Your contributions are highly valued by clients, and the work you do often has a direct and significant impact on their business. You will have the opportunity to work on a variety of projects for our incredible clients, which will accelerate your career growth. You’ll collaborate with modern technologies and work alongside some of the best professionals in the industry! If you’re eager to be part of an exciting, challenging, and rapidly growing consultancy, we encourage you to apply. Originally posted on Himalayas

DevOps / SRE / DevSecOps Engineer (AWS) - Latin America, Remote

Bluelight Consulting

Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. With a steadfast commitment to delivering exceptional service to our clients, Bluelight excels in its focus on quality and customer satisfaction. Our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. With a presence across the United States and Central/South America, Bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. We are looking for a skilled individual to join our rapidly growing team at Bluelight. This position is ideal for someone who thrives in a fast-paced, dynamic environment where everyone's opinions and efforts are valued and appreciated. You will have the opportunity to contribute to challenging and meaningful projects, developing high-quality applications that stand out in the market. We value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. If you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey. ## Requirements - 5+ years professional experience in DevOps, SRE, or DevSecOps roles - Strong hands-on experience with AWS services (ECS/Fargate, RDS/Aurora, ALB, VPC, IAM, CloudWatch, KMS, S3) - Experience operating Aurora/PostgreSQL in production, including multi-AZ failover, read replicas, and replica lag monitoring - Experience with Infrastructure as Code (Terraform or CloudFormation) - Experience with containerization and orchestration using Docker and ECS/Fargate - Experience building and maintaining CI/CD pipelines - Experience with deployment automation and tested rollback paths, including rollback drills - Experience with monitoring, logging, and observability tooling (OpenTelemetry, CloudWatch, or similar) - Experience with load testing (k6 or similar) and operating services against latency SLOs and error budgets - Security-first mindset: experience with vulnerability scanning, secrets management, and compliance/hardening practices - Experience supporting SOC 2 (or similar) audit evidence and client security reviews - Experience with incident response, on-call rotations, and root-cause analysis - Substantial background working with large, complex systems - Ability to overlap US business hours - Bachelor's degree required - Extreme ownership and accountability for deliverables - Client-focused dedication to team commitments - Best practices knowledge and adherence - Strong problem-solving ability - Positive mindset and can-do attitude - Meticulous attention to detail ## Preferred Qualifications - Experience with S3 Object Lock and long-term archival for audit/compliance retention - Experience supporting secure multi-tenant environments (e.g., PostgreSQL Row-Level Security) - Experience supporting database migration tooling and expand/contract schema changes - Experience in compliance-sensitive or audit-heavy domains (e.g., fintech, telecom/TCPA compliance) ## Company Benefits - Competitive salary and bonuses, including performance-based salary increases. - Generous paid-time-off policy - Flexible working hours - Work remotely - Continuing education, training, conferences - Company-sponsored coursework, exams, and certifications Being a consultant in our team is a fun, challenging, and rewarding career choice. Your contributions are highly valued by clients, and the work you do often has a direct and significant impact on their business. You will have the opportunity to work on a variety of projects for our incredible clients, which will accelerate your career growth. You’ll collaborate with modern technologies and work alongside some of the best professionals in the industry! If you’re eager to be part of an exciting, challenging, and rapidly growing consultancy, we encourage you to apply. Originally posted on Himalayas

Graduate Talent Scientist

Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. Our Talent Science team has a mission to ensure that we follow objective, scientifically rigorous and efficient processes to select the very best new colleagues regardless of location, culture or background. We work closely with our key stakeholders to ensure that decisions are being made in the right way and that our hiring model supports the selection of world class talent. We lead an effective hiring ecosystem to deliver talent acquisition excellence. We leverage data to enable evidence-based decisions, weaving behavioural science through our selection process, working closely with our Hiring Leadership team who drive hiring at Canonical. We are looking for exceptional people to join our team at the entry level. You will possess a psychology based degree with an exceptional academic track record from high school. You will also bring some relevant experience from the field of talent, from either university coursework relating to talent selection or from an internship or first job in a talent team. In this role you will learn how to implement hiring strategies that result in high performance outcomes of our people and contribute to leading our talent agenda. The suitable candidate will bring an analytical mindset with a high level of curiosity to integrate data to draw insights and outcomes using SQL or Python. You will have the ability to prioritise and deliver work in a fast paced environment with a good level of self motivation and drive to operate in our remote based environment. With a keen interest in the assessment of talent you will demonstrate a passion for understanding human decisions and behaviours. Great communication skills are also key to this role as you will be working closely with senior stakeholders to ensure they stay on track with their hiring targets. Finally, we would like you to bring a passion and interest for technology platforms and automations to help us drive efficiencies in our processes. Location: These are remote based positions that are available in the EMEA region. ## The role entails - Learning how to assess candidates using behavioural interview techniques. - Gaining a deep appreciation of the use of psychometrics in the workplace. - Working on process and documentation efficiencies that fuel our hiring practices. - Contributing to projects that drive successful hiring outcomes, many of which require advanced analytics skills to integrate data to draw insights. - Building excellent stakeholder relationships to help design and implement solutions to complex problems that ultimately ensure we hire exceptional talent. - Gaining a deep understanding of our systems and platforms to problem solve and support on hiring questions. - Being at the forefront of ticket support and company channel questions, helping to solve issues as you gain a deep understanding of our processes. ## What we are looking for in you - Exceptional academic track record from both high school and university, with an undergraduate degree in a psychology or people based subject. - Advanced analytical ability to dissect and analyse data using SQL, with Python and/or advanced statistical analysis advantageous. - Exposure to the topic of talent through university degree coursework, a relevant internship or first job. - A passion for working in the technology space with evidence as to why. - Results driven with the ability to work at pace, with strong project management skills to roadmap, plan and deliver objectives working with the team. - Professional written and spoken English with excellent presentation skills. - Drive, ambitious and curiosity to own breakthroughs in the talent field. - Ability to travel internationally 2-4 times a year, for company events, occasionally for two weeks. ## Nice-to-have skills - Advanced theory of psychometrics - A deep understanding of the topic of intrinsic motivation ## What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. - Distributed work environment with twice-yearly team sprints in person - Personal learning and development budget of USD 2,000 per year - Annual compensation review - Recognition rewards - Annual holiday leave - Maternity and paternity leave - Employee Assistance Programme - Opportunity to travel to new locations to meet colleagues - Priority Pass, and travel upgrades for long haul company events ## About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Originally posted on Himalayas

Member of Technical Staff, Coding Research

micro1

Job Title: Member of Technical Staff, Coding Research Job Type: Full-time ## Location: Remote The Role We are seeking a Member of Technical Staff to help advance the evaluation and development of frontier coding agents. Sitting at the intersection of AI research, software engineering, and model evaluation, you will design the benchmarks, methodologies, and data systems that shape how next-generation coding models are measured and improved. ## What You'll Do - Design and own evaluation frameworks for coding agents, including benchmark specifications, scoring methodologies, rubrics, and quality standards. - Lead end-to-end research initiatives focused on measuring and improving coding model performance across diverse software engineering tasks. - Develop high-quality datasets, golden examples, and evaluation protocols that enable reliable assessment of frontier coding systems. - Analyze model behavior and failure modes, identifying systematic weaknesses and translating findings into actionable improvements for training and evaluation. - Build tooling and infrastructure that support large-scale experimentation, data generation, review workflows, and evaluation pipelines. - Establish best practices for coding-agent assessment, ensuring methodological rigor, reproducibility, and measurement quality. - Partner closely with researchers, engineers, and applied AI teams to design experiments and evaluate emerging model capabilities. - Contribute to technical reports, benchmark studies, and client-facing research initiatives that communicate model performance and insights. ## What We're Looking For - Strong software engineering background with expertise in Python, C++, or comparable programming languages. - 3+ years of experience in software engineering, machine learning, AI research, evaluation, or related technical disciplines. - Experience designing, reviewing, or validating technical assessments, benchmarks, coding tasks, or evaluation methodologies. - Familiarity with large language models, coding agents, reinforcement learning, model evaluation, or related AI systems. - Proven ability to build tooling, automate workflows, and improve technical processes through systematic experimentation. - Strong analytical skills with the ability to investigate model behavior and derive insights from complex technical systems. - Excellent written and verbal communication skills, including the ability to clearly articulate technical findings to diverse audiences. - Comfortable operating in fast-moving research environments with significant ambiguity and evolving priorities. ## Preferred - Experience working on frontier AI systems, coding agents, or model evaluation research. - Deep interest in understanding how data, evaluations, and feedback mechanisms influence model capabilities. - Track record of independently driving ambiguous technical or research projects from conception to execution. - Experience designing benchmarks or datasets for machine learning systems at scale. - Familiarity with agentic workflows, tool use, reinforcement learning, or post-training methodologies. - Publications, open-source contributions, or demonstrated technical leadership in AI, machine learning, or software engineering. ## Compensation & Benefits Notice The national pay range for this full-time position is base salary of $200,000 –$260,000 USD. All employees are eligible for equity compensation, and employees may also receive performance-based bonuses, dependent on role and subject to company policies. micro1 provides a comprehensive benefits package, including up to 100% reimbursement for health-insurance premiums, paid time off, a 401(K) plan with a company match, and additional benefits designed to support a high-performing, remote-first workforce. micro1 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to . Our hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making. Originally posted on Himalayas

Consultor Sênior ServiceNow – ITSM (Trusted Advisor / PO)

FCamara

A FCamara está em busca de uma pessoa para atuar comServiceNowem um de nossos clientes do segmento de Varejo. - Atuar como Trusted Advisor do cliente, compreendendo profundamente as necessidades do negócio e traduzindo-as em demandas claras para os times técnicos; - Ser a ponte entre a área de negócio e a área técnica, garantindo alinhamento contínuo entre expectativas, soluções e entregas; - Apoiar na definição da estratégia de implementação e evolução do ServiceNow, com foco no módulo ITSM; - Atuar na descoberta, refinamento e priorização de demandas, com postura consultiva e visão de valor para o negócio; - Acompanhar o ciclo de desenvolvimento, garantindo aderência aos requisitos definidos, prazos e qualidade das entregas; - Apoiar discussões de arquitetura funcional (sem papel de arquiteto), assegurando boas práticas e aderência ao framework ServiceNow; - Facilitar reuniões com stakeholders, como alinhamentos, refinamentos, status reports e apresentações executivas; - Identificar oportunidades de melhoria contínua, automação e otimização de processos dentro da plataforma; - Atuar de forma próxima ao cliente, com postura de PO/Consultor Funcional, orientado a valor e resultado. - Experiência sólida como Consultor(a) ServiceNow, com foco no módulo ITSM; - Vivência atuando como interface entre negócio e tecnologia; - Experiência em levantamento e gestão de requisitos, backlog e demandas evolutivas; - Boa capacidade de comunicação com diferentes níveis de stakeholders (técnico e executivo); - Visão estratégica e analítica para propor soluções alinhadas ao negócio; - Experiência em ambientes corporativos complexos e com múltiplos times envolvidos. ## Você se destacará, se tiver: - Conhecimento em Soluções Servicenow em diversos módulos - Certificação no módulo de ITSM (opcional) - Experiencia com Portal, frameworks de front-end como react ou angular Originally posted on Himalayas

Patient Care & Intake Specialist (Job ID: TORBEN1RH)

InsideOutVAS

🌟 Exciting Remote Opportunity! We're Hiring a Patient Care & Intake Specialist! 🌟 Are you an empathetic, bilingual patient care professional with direct experience using Vagaro? We are seeking a full-time Patient Care & Intake Specialist based in LATAM to manage patient communication, appointment scheduling, and CRM workflows for a premier, fast-growing US medical aesthetics practice! 🚨 IMPORTANT - Watch this quick Loom video on how to get hired: 🔗 🗣️ C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their whole shift. 🎙️ PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH. ## 📋 Job Details at a Glance - Job Title: Patient Care & Intake Specialist - Job ID: TORBEN1RH - Industry: Medical Aesthetics / Health & Wellness - Location: LATAM (Bilingual English & Spanish required) - Job Status: Full Time - Work Schedule:Friday to Sunday 7:00am to 6:00pm Eastern Time - Salary: $8 – $10 per hour 💰 - Target Start Date: ASAP 🚀 ## 🏢 About the Client Our client is a premier, fast-growing aesthetics practice operating seven days a week, dedicated to delivering high-quality patient care and results-driven treatments across a comprehensive range of aesthetic services. To maintain high standards of care and ensure seamless patient communication, they are expanding their remote operations to streamline daily administrative and front-desk workflows. ## 💼 About the Role As the Patient Care & Intake Specialist, you will serve as the primary operational and communication support for the clinic during working hours. You will manage appointment schedules via Vagaro, handle high-volume inbound inquiries, assist lost patients with directions, answer pre- and post-procedure questions, and qualify inquiries so the lead practitioner can focus entirely on patient treatments. ## 🎯 Key Responsibilities - 📅 Appointment & Rescheduling Management: Schedule, adjust, and manage appointment modifications and package redemptions directly within Vagaro. - 📞 Inbound Call & Lead Handling: Answer high-volume inbound calls in both English and Spanish with a warm, professional, and empathetic tone. - 🗺️ Patient Navigation & Wayfinding: Guide arriving or lost patients with real-time driving and parking directions using clinic route guides and walk-through videos. - 🩺 Patient Education & Support: Review procedural documentation to answer routine pre- and post-treatment care questions confidently. - 🏷️ Promotional Guidance: Understand active promotional packages, pricing, and treatment details to inform new and returning callers. - 📋 Triage & System Maintenance: Qualify patient inquiries to handle routine items independently (minimizing escalations to leadership) and maintain precise CRM records. ## ✅ Qualifications & Skills ## ⭐ Non-Negotiable Requirements: - Vagaro Expertise: Direct, hands-on experience using Vagaro CRM/scheduling software is required. - Bilingual Fluency: Fully bilingual in written and spoken English and Spanish. - Communication Skills: Exceptional phone etiquette, strong active listening, and an empathetic speaking voice under high call volume. - Spatial & Directional Comprehension: Strong ability to understand maps and guide callers through real-time navigation. ## 🌟 Preferred Qualifications: - Previous experience in medical aesthetics, dermatology, plastic surgery, or a clinical spa environment. 🚀 Submit your application today and take the first step toward your next great opportunity! 🌎 LATAM Candidates: Don't forget to join our exclusive Facebook community for more updates and remote opportunities specifically for LATAM candidates: 🔗 Join our LATAM-Only Facebook Group Here! Originally posted on Himalayas

Site Reliability / Gitops Engineer

Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Site Reliability / Gitops Engineer to our Information Systems (IS) team. This role is an opportunity for an “automation-first” technologist with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have experience of IT operations automation, Infrastructure as Code and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical. ## Job Summary The IS team at Canonical supports and maintains all of Canonical’s IT production services. The team is in charge of running services used by over 60 million Ubuntu users. As an SRE & Gitops engineer you’ll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of open source infrastructure as code software, software development practices such as CI/CD pipelines, and Canonical’s leading products for software operation automation. In addition to defining the infrastructure as code, you will improve Canonical products and the open-source technologies they’re based on by providing critical feedback to developers on how their products operate at scale. This is done by submitting bugs (and sometimes writing pull requests) and collaborating on design and implementations with other teams within the company. You’ll be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonical’s customers and the Ubuntu Community. Location: This role is available remotely in any timezone. ## As a Site Reliability / Gitops Engineer engineer you will - Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes - Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems - Develop new features and improve the resilience and scalability of the existing cloud and container portfolio at Canonical - Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure - Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services - Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures - Provide assistance and work with globally distributed engineering, operations, and support peers - Be given uninterrupted development time to focus on larger projects and automation of manual tasks - Share your experience, know-how and best practices with other team members in design sessions, mentorship and ‘doing work together’ - Carry final responsibility for time-critical escalations ## What we are looking for in you - A deep experience of, and knowledge to define operations in code, using version control, peer review and CI/CD to roll out changes both to applications and infrastructure - Strong modern engineering background (peer-review, unit testing, SCM, CI/CD, Agile) - Python software development experience, with large projects - Practical knowledge of Linux networking, routing, and firewalls - Affinity with various forms of Linux storage, from Ceph to Databases - Hands-on experience administering enterprise Linux servers - Extensive knowledge of cloud computing concepts and technologies - Bachelor's degree or greater, preferably in computer science or related engineering field - Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person - Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate - A willingness to be flexible and able to learn new things quickly - Be inspired by the needs of fast-changing environments - Happy to work within distributed teams - Be passionate and familiarized about open-source, especially Ubuntu or Debian ## About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. ## Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Originally posted on Himalayas

Engineering Manager - Ubuntu Security

Canonical

As the most widely used Linux distribution, Ubuntu underpins the security of the entire internet. The role of Security Engineering Manager directly impacts the safety and security of millions of users worldwide. Join a team of security experts dedicated to protecting the open-source ecosystem and driving innovation. Your leadership will be instrumental in addressing emerging threats, developing robust security measures, and ensuring the continued integrity of Ubuntu. This is an opportunity to make a tangible difference and leave a lasting legacy on the digital landscape. The security engineering team's first responsibility is to respond to emerging threats and aim to secure the open source ecosystem for community and enterprise use. Your work will improve the security of millions of people, by addressing potential CVEs and vulnerabilities alongside the lifecycle of Canonical products such as Ubuntu. You will engage directly with our community and customers, as well as coordinating efforts across multiple engineering teams and projects to make this happen. An Engineering Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team and product from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. ## What you will do in this role - Lead and develop a team of engineers, ranging from graduate to senior - Provide technical guidance on vulnerability remediation - Drive the development of new security engineering projects - Work with upstream open source projects on vulnerability lifecycle handling - Coach, mentor, and offer career development feedback - Identify and measure team health indicators - Implement disciplined engineering processes - Represent your team and product to stakeholders, partners, and customers - Develop and evangelise great engineering and organisational practices - Plan and manage progress on agreed goals and projects - Be an active part of the security engineering leadership team, collaborating with other leaders ## What we are looking for in you - An exceptional academic track record from both high school and university - Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path - Drive, and a track record of going above-and-beyond expectations - Excellent verbal and written communication skills in English - A love of developing and growing people and a track record of it - Organised and able to ensure your team delivers timely, high quality results - Professional manner interacting with colleagues, partners, and community - Solid background in software development, including expertise in support and maintenance - Mastery in any programming language (Go, Java, C, Python, ...) - Knowledgeable and passionate about software and application security - Solid experience working in an agile development environment - A demonstrated drive for continual learning - Builds trust, relationships and confidence - Result-oriented, with a personal drive to meet commitments - Ability to travel twice a year, for company events up to two weeks each ## Optional things we value - Strong technical understanding of the inner-workings of Linux distributions (ideally Ubuntu or Debian) ## What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. - Distributed work environment with twice-yearly team sprints in person - Personal learning and development budget of USD 2,000 per year - Annual compensation review - Recognition rewards - Annual holiday leave - Maternity and paternity leave - Employee Assistance Programme - Opportunity to travel to new locations to meet colleagues - Priority Pass, and travel upgrades for long haul company events ## About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Originally posted on Himalayas

Content marketing team manager

Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are looking for an outstanding content marketing lead to lead our content efforts and manage a team of brilliant writers and content strategists. Canonical has a robust portfolio of open source products and offers support for a wide range of open source technologies. This role is for someone who cares deeply about narrative quality and wants to elevate our brand positioning. It requires process discipline and creative smarts, leadership skills and performance-driven strategy to ensure our content aligns with our business objectives. The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They would love to gain experience optimizing content processes, coaching others on their narrative skills and building brand authority. They enjoy learning and improving themselves, the team and the organization. They problem solve, get hands-on, experiment, measure and use automation to make daily life easier. To succeed in this role, the candidate must be metrics-driven, highly organized and skilled at team development, capacity planning and cross-functional collaboration. This role reports to the Director of Communications. Location: This role is home based in the EMEA region. ## What your day will look like - Develop and execute a content marketing strategy that aligns with our business goals, SEO and brand. - Manage our content calendar end to end, ensuring content is efficiently produced with minimum friction and process clarity. - Ensure content quality, consistency and brand alignment in everything we produce. - Collaborate with our web and growth engineering teams to optimize content for search and AI engines, building on proven SEO or GEO expertise. - Supervise quarterly content planning sessions and work closely with content specialists, product management and marketing to optimize content plans. - Monitor and report on KPIs for our content program and use analytics tools to identify improvement opportunities. - Align messaging to ensure integrated campaign support across channels, working closely with our marketing, product and brand teams. ## What we are looking for in you - At least 5 years of work experience in content or related roles, preferably at technology companies, with 2+ years of experience as a manager or team lead. - Proven experience creating authoritative and engaging content. Portfolio of written work required. - Applied knowledge of GEO and SEO, experience with relevant tools and SEO-driven content calendars. - Excellent project management and interpersonal skills with the ability to create highly efficient processes for content production and reuse. - Bachelor’s degree in marketing, communications or a relevant discipline. - Someone who is passionate about technology and open source. - A problem solver: you don’t shy away from taking on challenges and see projects through to completion. - Attention to detail and appreciation for standards: you value quality and accuracy but can adapt quickly when the need arises. ## What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilization. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner. 🏠Fully remote working environment - we’ve been working remotely since 2004! 📚Personal learning and development budget of 2,000 USD per annum ## 💰Annual compensation review ## 🏆Recognition rewards ## 🏝 Annual holiday leave ## 👶Parental Leave ## 🧑‍💼Employee Assistance Programme 🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’ ## About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. ## Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Originally posted on Himalayas

Banco de Talentos - LGBTQIA+

Neon

## Sobre a Neon Queremos ser, cada vez mais, um time excepcional - que constrói, apoia e reconhece equipes diversas que sobem a barra lá em cima! Somos uma fintech fundada por um brasileiro que, insatisfeito com os bancos tradicionais, começou a construir um serviço que ajudasse a vida financeira das pessoas de forma simples e sem burocracia. Nosso objetivo é simplificar o sistema bancário e trabalhamos com um grande propósito: criar caminhos por uma vida financeira melhor para todos os brasileiros. Temos a tecnologia como aliada para inovar e desenvolver as melhores soluções para quem está no corre! Por que um Banco de Talento afirmativo para LGBTQIA+? A Neon está comprometida com a promoção de equidade acreditamos que ao gerar oportunidades intencionais podemos influenciar, fortalecer e sobretudo transformar nosso ambiente, portanto, ações afirmativas são um importante passo para acelerar o nosso compromisso. ✨ Com isso, nasce DiversaNeon, iniciativa criada para fomentar diversidade e inclusão e conta com pilares centrais, como: garantir um ambiente seguro, saudável e acolhedor; realizar ações de conscientização e educação, e suportar demandas. Contamos com 7 grupos de afinidade: DiversaPCD, DiversaBlack, DiversaPride e DiversaWoman, DiversaGeneration, DiversaImmigration e DiversaParental representando os mais diversos grupos, para nos apoiar com ações que geram representatividade e protagonismo a todas as pessoas, além de vagas afirmativas com foco em inclusão e um Hub de conteúdos voltados a diversidade. Pensando nisso criamos um “Banco de Talentos focado em inclusão de Pessoas LGBTQIA+”, uma oportunidade para profissionais que querem nos ajudar a construir a conta digital mais incrível do Brasil. Buscamos pessoas incríveis e de alta performance, talentosas e colaborativas, divertidas e responsáveis. 🚀 💙 Os pré-requisitos e as responsabilidades variam de acordo com cada desafio e temos oportunidades em diversas áreas. Se vier fazer parte da Neon, se liga o que você vai encontrar aqui: Aqui na Neon apoiamos e valorizamos nossos Neowers, não apenas com excelentes benefícios, mas também pensando em bem-estar e desenvolvimento! ## Pensando no seu bem estar: - Assistência médica e odontológica - Vale Refeição/Vale Alimentação - Seguro de vida - Crédito para Kit Home Office - Gympass: rede de academias e aulas online - Auxílio creche ou babá - Licença parental estendida - Open English: pacotes de aulas com descontos exclusivos para todos os Neowners e seus dependentes - Desconto em MBAs e especializações na USP ESALQ; - Betterfly: plataforma de bem-estar - Alô cafuné: Programa de auxílio psicológico - Epharma: Descontos de até 50% em medicamentos - Allya: Rede de parcerias para descontos em farmácias, mercados e outros - Uso de coworkings: de acordo com política interna ## Pensando na sua carreira: - Ciclo semestral de avaliação de performance e cultura - Rotina de feedbacks e acompanhamento do seu plano de desenvolvimento individual - Decola: Programa de recrutamento interno - Onflow: Rede de conhecimento interno Pensando no seu bolso, usando a conta Neon (é claro!): - Facilidade para crédito consignado - Cashback gratuito ## LGPD na Neon A Neon adota uma política para garantir controle e transparência no tratamento de dados de todas as pessoas, inclusive aquelas interessadas em fazer parte do nosso time. As informações de candidatos à vagas abertas na Neon durante o processo seletivo são tratadas rigorosamente de acordo com a LGPD. Originally posted on Himalayas

Talent Pool

Ella Executive Search

Ella Executive Search is seeking talenteds individuals to join our talent pool in the tech industry. This position is ideal for individuals wanting to explore new job opportunities in the field and get connected with top companies looking to hire. ## Requirements Ella Executive Search is seeking talenteds individuals to join our talent pool in the tech industry. This position is ideal for individuals wanting to explore new job opportunities in the field and get connected with top companies looking to hire. ## Benefits Ella Executive Search is seeking talenteds individuals to join our talent pool in the tech industry. This position is ideal for individuals wanting to explore new job opportunities in the field and get connected with top companies looking to hire. Originally posted on Himalayas

C, Golang Software Engineer working on dqlite, a Raft extension for SQLite

Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a software developer to focus on dqlite, our distributed SQLite database which uses our own Raft library for establishing consensus and replication. Dqlite is available as a pure C library or through a Go package that we also maintain, and we intend to provide bindings for Python and other languages. You will design and implement enhancements to the libraft, dqlite and go-dqlite components which we consume in MicroK8s, LXD and other projects. Work includes development in those pieces of software as well as responding to issues and user inquiries. This is an excellent opportunity for someone who wants to have a meaningful impact on modern computing technologies. Canonical offers a fast-paced team environment and a career full of learning and development opportunities. Location: This is a remote position available in EMEA ## What you will focus on - Design and implement features across dqlite - Debug and fix issues encountered by your users - Improve Jepsen tests, traditional HA database automated testing and stress tests - Participate in our engineering process through code and architectural review - Engage with the open source community and commercial partners ## What we are looking for in you - Experience with distributed systems (preferably with Raft) - Good C programming experience - Solid understanding of asynchronous programming and concurrency patterns a plus - Capacity to learn quickly about new systems and techniques - Strong written and verbal communication skills - Bachelor’s or equivalent in Computer Science, STEM or similar degree ## What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. - Distributed work environment with twice-yearly team sprints in person - Personal learning and development budget of USD 2,000 per year - Annual compensation review - Recognition rewards - Annual holiday leave - Maternity and paternity leave - Employee Assistance Programme - Opportunity to travel to new locations to meet colleagues - Priority Pass, and travel upgrades for long haul company events ## About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. ## Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Originally posted on Himalayas

Full Stack and Backend NodeJS TypeScript/JavaScript Engineer (Senior) - Latin Am

Bluelight Consulting

Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. With a steadfast commitment to delivering exceptional service to our clients, Bluelight excels in its focus on quality and customer satisfaction. Our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. With a presence across the United States and Central/South America, Bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. We are looking for a skilled individual to join our rapidly growing team at Bluelight. This position is ideal for someone who thrives in a fast-paced, dynamic environment where everyone's opinions and efforts are valued and appreciated. You will have the opportunity to contribute to challenging and meaningful projects, developing high-quality applications that stand out in the market. We value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. If you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey. ## Requirements - 5+ years professional software development experience (backend-focused) - Strong professional experience with Node.js, TypeScript, and JavaScript - Experience building low-latency API services in AWS - Experience building scalable RESTful APIs - Experience with SDK integrations to other services - Experience with PostgreSQL/AuroraDB, including Row-Level Security (RLS) - Experience building secure multi-tenant environments - Comfortable writing raw SQL and managing schema migrations (e.g., node-postgres, node-pg-migrate) - Professional experience with React - Strong testing practices, including integration tests against real databases and failure-mode/fault-injection testing - Experience working with AI coding assistants as part of daily development - CI/CD application creation and maintenance skills - Solid understanding of full stack development, with the ability to contribute to frontend work when needed - Substantial background working with large, complex systems - Ability to overlap US business hours - Bachelor's degree required - Extreme ownership and accountability for deliverables - Client-focused dedication to team commitments - Best practices knowledge and adherence - Strong problem-solving ability - Positive mindset and can-do attitude - Meticulous attention to detail ## Preferred Qualifications - Experience with append-only, event-sourced, or bitemporal data models - Experience with Fastify and schema-first validation (e.g., Zod) - Experience running containerized services on AWS Fargate/ECS - Experience in compliance-sensitive or audit-heavy domains (e.g., fintech, telecom/TCPA compliance) ## Company Benefits - Competitive salary and bonuses, including performance-based salary increases. - Generous paid-time-off policy - Flexible working hours - Work remotely - Continuing education, training, conferences - Company-sponsored coursework, exams, and certifications Being a consultant in our team is a fun, challenging, and rewarding career choice. Your contributions are highly valued by clients, and the work you do often has a direct and significant impact on their business. You will have the opportunity to work on a variety of projects for our incredible clients, which will accelerate your career growth. You’ll collaborate with modern technologies and work alongside some of the best professionals in the industry! If you’re eager to be part of an exciting, challenging, and rapidly growing consultancy, we encourage you to apply. Originally posted on Himalayas

Customer Care Specialist

Citiside Property Management

We are looking for an empathetic, detail-oriented, and proactive Customer Care Specialist to join our team. In this role, you will be the primary touchpoint for our customers, ensuring they receive prompt, helpful, and compassionate support. Beyond simply solving issues, your goal is to build strong relationships, foster loyalty, and deliver exceptional experiences across all communication channels. ## Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, and social media in a timely, professional, and friendly manner. - Actively listen to customer concerns, identify root causes, and provide clear, effective solutions or escalations. - Manage customer feedback, complaints, and service issues with patience, empathy, and high emotional intelligence. - Collaborate with internal teams (operations, technical, sales) to resolve complex customer issues efficiently. - Maintain accurate records of customer interactions, transactions, inquiries, and feedback in the CRM system. - Proactively follow up with customers to ensure full resolution and satisfaction. - Identify patterns in recurring customer issues and suggest process improvements to enhance the overall customer experience. ## Requirements & Qualifications: Experience:1–3 years of experience in customer service, customer support, or client-facing roles. Communication:Excellent verbal and written English communication skills. Soft Skills:High level of empathy, active listening, patience, problem-solving mindset, and stress tolerance. Tech Savvy:Familiarity with CRM software and communication tools. Work Style:Strong organizational skills, ability to multitask in a fast-paced environment, and a strong sense of accountability. ## WARNINGS: - NO TEMPORARY workers. - · Working schedule from Monday to Friday from 8:30 am until 5:00 pm EST. - · NO working for another company at the same time. - NO hiring subs to do what we hired you to do. - We terminate immediately due to these violations. - Citiside Properties is a property management company that manages properties for investors with portfolios of homes and/or multi-unit apartments needing off-site management. Core Values we expect team members to remember: - Trust. - Go Getter. - Transparency. Salary: $4 – $7 / hourOriginally posted on Himalayas

Technical Support Engineer I

Verisma

## Technical Support Engineer I ## Position Summary: Technical Support Engineer I provides enterprise-level assistance to our customers. They are responsible for diagnosing and troubleshooting software and hardware problems and help our customers install applications and programs. Technical Support Engineers’ responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. ## Duties & Responsibilities: - Using email and chat applications, provide answers to simple IT issues. For more complex problems that require nuanced instruction, direct contact with clients via phone and/or written instructions and technical manuals - Own reported customer issues ensuring problems are resolved through to resolution - Research, diagnose, troubleshoot and identifying solutions to resolve system issues - Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams - Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time limits - Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue - Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) - Provide prompt and accurate feedback to customers - Refer to internal database or external resources to provide accurate tech solutions - Ensure all issues are properly logged - Prioritize and manage several open issues at one time - Follow up with clients to ensure their IT systems are fully functional after troubleshooting - Prepare accurate and timely reports - Document technical knowledge in the form of notes and manuals - Maintain collegial relationships with clients - Live by the standards set by the Verisma Core Values and ensure that business is transacted accurately and with the highest ethical standards. ## Minimum Qualifications: - High school diploma or equivalent, bachelor’s degree in IT or related field preferred - Up to 3 years proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role - Hands-on experience with Windows/Linux/Mac OS environments - Understanding of computer systems, mobile devices and other tech products - Ability to diagnose and troubleshoot basic technical issues - Familiarity with remote desktop applications and help desk software (eg. Zendesk) - Excellent problem-solving and communication skills - Ability to provide step-by-step technical help, both written and verbal - Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus Originally posted on Himalayas

ROBOTICS ENGINEER

Xeratech Robotics

XeraTech Robotics is a leading provider of robot solutions for the golf industry. We are seeking a highly skilled Robotics Engineer to join our team of experts in electrical and mechanical design. As a Robotics Engineer, you will play a key role in developing and implementing cutting-edge technology for the golf industry. Click here to learn more about this exciting opportunity. LOCATION Anywhere EMPLOYMENT TYPE Permanent What You'll Do As a Robotics Engineer at XeraTech, you will be responsible for designing and developing robotic solutions for the golf industry. In this role, you will work closely with our team of experts in electrical and mechanical design to create cutting-edge technology that will revolutionize the way golf is played. You will have the opportunity to work on a wide range of projects, from developing autonomous golf carts to creating robotic caddies. Click here to learn more about this exciting opportunity. At XeraTech, we are passionate about using robotics to improve the golfing experience. As a member of our team, you will have the opportunity to work on innovative projects that will change the way golf is played. We are looking for a self-motivated and creative individual who is passionate about robotics and the golf industry. If you have a strong background in electrical or mechanical engineering and are excited about the prospect of developing cutting-edge technology for the golf industry, we want to hear from you. Click here to apply now. Who You Are The ideal candidate for this position has a strong background in electrical or mechanical engineering, with a focus on robotics. You have experience designing and developing robotic solutions, and are comfortable working with a wide range of robotic technologies. You are passionate about the golf industry and are excited about the prospect of using robotics to improve the golfing experience. In addition to your technical skills, you are a self-motivated and creative individual who is able to work independently and as part of a team. You have excellent communication skills and are able to work effectively with a wide range of stakeholders, including engineers, designers, and golf industry professionals. If you are excited about the prospect of working on innovative projects that will change the way golf is played, we want to hear from you. Click here to apply now.Originally posted on Himalayas

Software Engineer - Industrial IoT

Canonical

This is an exciting opportunity for a software engineer passionate about open source software, Linux, edge computing, and AI. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company. Your role will be to help us provide easy-to-deploy, secure, and customizable edge AI solutions, specifically focusing on Inference Snaps. You will work on designing and implementing silicon-optimized application packages for AI/ML inference, targeting devices from embedded systems to powerful gateways. Linux will be at the core of your everyday challenges. In our team we value collaboration, peer reviews, good integration/unit testing, and writing maintainable code. General knowledge and experience with Linux as a developer platform is required. ## What you’ll do - Collaborate proactively with a distributed team - Develop and maintain open-source AI/ML inference application packages - Debug issues and produce high-quality code to fix them - Review code produced by upstream and/or other engineers at Canonical - Discuss ideas and collaborate on finding good solutions - Experiment with Ubuntu Core and showcase industry-grade Edge AI solutions - Secure deployment of AI inference platforms on Linux - Build optimized AI solutions for local inferencing on Ubuntu - Work from home with global travel 2 to 4 weeks for internal and external events ## Who you are - Proven track record of at least 3 years of professional software development using Go or C++. - Experience working on and developing applications for Linux - You have interest and experience with a few of the following: - Containers (docker, kubernetes) - Snap, debian, or RPM packaging - Bash scripting - CI/CD (GitHub Actions, GitLab CI, etc) - Local AI/ML inference frameworks - Hardware accelerators: GPU, NPU - You value soft skills, communication and advocacy, and are passionate, enterprising, thoughtful, and self-motivated - You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, the world’s best free software platform. Our services help businesses worldwide reduce costs, improve efficiency and enhance security with Ubuntu. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Originally posted on Himalayas